Privacy Policy

We may collect your name, phone number, email address, service selection, appointment date and time, address for home or hotel service, notes, and communication preferences.

If you contact us through WhatsApp, email, phone, or website forms, we may keep the details needed to respond and manage your booking.

We use customer information to confirm bookings, provide services, assign staff, manage payments, send reminders, respond to questions, and improve salon operations.

We may use your contact details to send service updates or offers only where permitted or where you have contacted us for services.

Booking details sent through WhatsApp or email are handled by those third-party platforms according to their own terms and privacy practices.

We may share only the necessary booking details with staff, payment providers, delivery or home-service support, IT providers, and legal or regulatory authorities when required.

If online or card payment is used, payment information is processed by the payment provider. We do not intentionally store full card numbers on the website.

The website may use basic cookies, analytics, or technical tools to improve performance, security, and user experience.

You can control cookies through your browser settings, but some website features may not work correctly if cookies are disabled.

We keep customer information only as long as needed for bookings, service records, legal requirements, accounting, dispute handling, and business operations.

We use reasonable administrative and technical measures to protect customer information, but no online system is completely risk-free.

You may contact us to request correction, deletion, or review of your personal information, subject to legal and operational requirements.

You may ask us to stop marketing messages at any time.

For privacy questions, contact the salon using the phone, WhatsApp, or email shown on the website.